Angel Cervantes
Spokane WA, [email protected]
SKILLS AND ABILITIES:
HONORS:
-Alpha Gamma Sigma Honor Society Service scholarship recipient
-Dean’s Honor List
-David K. Swanson Memorial Scholarship recipient
-Students in Service grant recipient
CONFERENCES:
-National Conference on Undergraduate Research, Ithaca, NY, March 2011. Zombie Feminism
-Eastern Washington University Research Symposium May 2011. Ways of Knowing
MILITARY SERVICE:
Branch: United States Army
Dates: 04/2005 – 10/2007
Duties: Serve as Signal Support System Specialist (25U) within artillery brigade. Ensure comsec technology was secured, establish secure communications prior to digital boom. Work to maintain company operations when not in the field. Utilize Word, Excel on company computers to streamline and organize operations. Develop security details for storage of sensitive information related to specialty. Train on several weapons systems including grenade launch and vehicle mounted weapons. Notable achievements: expert grenade launcher pin, military idol finalist.
EXPERIENCE:
Department of Veterans Affairs, Credentialing Specialist, 2023
Spokane WA, [email protected]
SKILLS AND ABILITIES:
- Expert English language proficiency
- Creative/technical writing
- Research
- Problem solving
- Communication
- Leadership
- Limited French language proficiency
- Expert orator
- Analytical skills
- Microsoft Office
- Customer Service
- Editing/proofreading
- Typing: 80WPM
HONORS:
-Alpha Gamma Sigma Honor Society Service scholarship recipient
-Dean’s Honor List
-David K. Swanson Memorial Scholarship recipient
-Students in Service grant recipient
CONFERENCES:
-National Conference on Undergraduate Research, Ithaca, NY, March 2011. Zombie Feminism
-Eastern Washington University Research Symposium May 2011. Ways of Knowing
MILITARY SERVICE:
Branch: United States Army
Dates: 04/2005 – 10/2007
Duties: Serve as Signal Support System Specialist (25U) within artillery brigade. Ensure comsec technology was secured, establish secure communications prior to digital boom. Work to maintain company operations when not in the field. Utilize Word, Excel on company computers to streamline and organize operations. Develop security details for storage of sensitive information related to specialty. Train on several weapons systems including grenade launch and vehicle mounted weapons. Notable achievements: expert grenade launcher pin, military idol finalist.
EXPERIENCE:
Department of Veterans Affairs, Credentialing Specialist, 2023
- Increased research into credentialing process, obtained new primary source resources
- Proofread extensive policies, procedures, and their addendums
- Improved workflow through faster vetting
- Engaged in teambuilding and improved communications
- Recorded patient vital signs, changes in condition
- Wrote patient notes, collaborated with treatment team on patient progress
- Created faster patient outcomes in rehab environment, utilized library for research
- Crafted new teambuilding/communication processes across multiple shifts
- Assess patient progress, changes in condition, behavioral management
- Counsel patients in psych residential center, plan discharges
- Created de-escalation strategies, utilized in psychiatric unit
- Document patient condition, write patient notes
- Communicate effectively with treatment team
- Perform weekly dance numbers
- Sing weekly as part of arts shows
- Fundraise on behalf of the Sovereign Court, delegate monies to appropriate charities
- Engage in choreography creation, stage direction, and costume design
- Facilitate groups/programming for at-risk LGBT youth in drop in center
- Create programming around job counseling, resume writing, sex education
- Assist with grant writing
- Community outreach, gay straight alliance creation in schools
- Students in Service grant recipient
- Managed floor operations, arranged product flow
- Appraise items of unusual quality/worth
- Delegate and supervise tasks/job training to goodwill clients
- Utilize excel spreadsheets for tracking profits made
- Count all monies, resolve discrepancies
- Improved customer satisfaction